All orders are shipped within 3-4 business days. Once shipped, you will receive an email with tracking number. 

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. The customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer. 

Some of my products come individually packaged to protect their shape and provide extra durability. Here are the products I may ship separately: posters, framed posters and canvas. 

Unfortunately, I can’t help if the carrier marked the package as delivered, but the customer says they haven’t received it. There’s no way for me to verify this claim, so I won’t be able to cover the cost of reshipping or refunding the order.

But not all is lost! There might be cases where the delivery person left the package at the customer’s address in an unexpected location. Customers should reach out to the carrier and ask for additional information about the shipment. For example: “Left under the table on the back porch.” 

All claims must be submitted no more than 3 days after the estimated delivery date. 

There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address.
Other instances include the package being unclaimed at customs or refused/returned by the customer.
You will receive notice once the order arrives back to my facility.
Contact me with an updated address if you wish to have the product reshipped.
New shipping charges will be applied for orders that have been unclaimed at customs, returned by customer, or had an incorrect address originally provided. 

Any claims for damaged/defective items must be submitted within 3 days after the product is received.
 

If something arrives damaged, open a support ticket or send a photo of the damaged products to [email protected], then I’ll gladly send a replacement at no cost to you. 

If the recipient’s address was wrong, then the customer is held responsible.

From your “My account” Dashboard you will see your order history under “Orders.”
When choosing a specific order, a new window will appear with additional details.
Here you will find your order status. 

Your order will reflect one of the following statuses:

Being Fulfilled – Your order is ready for fulfillment and the process has begun. Estimated time for completion will show in the status bar. Typically fulfillment time is 2-5 business days. 

Fulfilled – Your order was printed and packaged and is ready to go! The Tracking Info button should appear next to your shipment information and if the level of service selected for shipping included tracking your updates should go live within 24 hours. You will receive a notification from me.

On Hold – Your order has been placed on hold. This is usually due to an item being out of stock, an issue regarding shipping adrdress, or other potential issues that I need to address with you. Check the hold notes for details on what I need from you. Contact me if you have any questions.

Returned – Your order was returned to the facility. Check the return notes to confirm the reason.

If your order’s estimated delivery time has passed, here’s what you do:

Wait a bit more. Unfortunately, shipments can get delayed for reasons I can’t predict. I understand it’s frustrating to deal with late shipments, but please remember that my estimated delivery time is just an estimate, not a guarantee.

Reach out to the carrier. You can contact the carrier service directly to get information about your shipment.

Get in touch with me. Let me know about your delayed shipment, and I’ll check the latest delivery updates. I may ask you to wait a few more days to receive the order. You can send an email to [email protected].

If you still haven’t received any news about your shipment after completing all the steps mentioned above, please fill out a problem report. Submit your claim no later than 30 days after the estimated delivery date for packages lost in transit. Then, I’ll take a look, and if the fault is mine, I’ll reship your order at no expense to you.

I may ask for your help before doing that, like confirming that the shipping address is correct. You should also double-check whether you contacted your local post office to locate the lost order.

Remember that I can’t reship an order if tracking information states it was delivered, but you say you haven’t received it. In this case, any replacements would have to be at your’s expense.

You can check my return policy for up-to-date details about reshipments.

Estimated delivery time (EDT) follows a simple equation:

estimated fulfillment + estimated shipping = estimated delivery time

My average order fulfillment takes 2–5 business days.

But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:
Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions Nonetheless, I work hard to meet our delivery estimates with each order. 

From your “My account” Dashboard you will see your order history under “Orders.”
When choosing a specific order, a new window will appear with additional details.
Here you will find your order status. 

Your order will reflect one of the following statuses:

Being Fulfilled – Your order is ready for fulfillment and the process has begun. Estimated time for completion will show in the status bar. Typically fulfillment time is 2-5 business days. 

Fulfilled – Your order was printed and packaged and is ready to go! The Tracking Info button should appear next to your shipment information and if the level of service selected for shipping included tracking your updates should go live within 24 hours. You will receive a notification from me.

On Hold – Your order has been placed on hold. This is usually due to an item being out of stock, an issue regarding shipping adrdress, or other potential issues that I need to address with you. Check the hold notes for details on what I need from you. Contact me if you have any questions.

Returned – Your order was returned to the facility. Check the return notes to confirm the reason.

No, it’s not possible to choose a specific fulfillment center for your orders.

I route orders taking into account the end customer’s address, where the product is available, and other factors. 99% of the time, I choose the closest fulfillment center to you, but rarely—usually if a product is unavailable—it will be routed to another location.

Each company facility is tested for quality, making sure the production and speed standards are as high as my artwork’s. 

Fulfillment time is the time it takes to make your ordered product.
My fulfillment time is calculated in business days, and it’s 2–5 business days for all production. 

97.66% of my orders are shipped within 5 business days. More than 50% of my orders are shipped within 3 business days or fewer.

Please note: 

• Fulfillment time doesn’t include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time. 
• My fulfillment averages don’t account for the time an order might be put on hold. 
• Fulfillment for large orders may take longer on average, but it’ll still be fulfilled within 5 business days. 
• My fulfillment times are an estimate, but not a guarantee. For a more detailed look at how I calculate the estimated fulfillment time, and to find out what can potentially slow down your order fulfillment check out this article. 

Any claims for damaged/defective items must be submitted within 3 days after the product is received.
 

If something arrives damaged, open a support ticket or send a photo of the damaged products to [email protected], then I’ll gladly send a replacement at no cost to you. 

Non-refundable. All sales are final.

Copyright ©  Artwork by EloyBida.com

All rights reserved. Original images cannot be reproduced for resale of any kind.

• All Arts and Products are for personal use only.
• All Arts and Products may not be resold, transferred or used commercially.
• You can not share, sell copy or redistribute these my art as yours. 

• Once payment is complete, I will automatically notify you via email when your files are ready for download.
• The digital files will be available for download in your “My Account” area.
• An e-mail confirmation of purchase, with a link to download, you will be sent to your registered email address on eloybida.com. 

• Colors may vary slightly based on your monitor settings.
• The colors you see on your monitor may differ slightly from those of the print due to printer or company. 

Inch [in] to centimetre [cm]

8×10(in) = 20.32×25.4(cm)
10×10 (in) = 25.4×25.4(cm)
12×12(in) = 30.48×30.48(cm)
12×16(in) = 30.48×40.64(cm)
12×18(in) = 30.48×45.72(cm)
14×14(in) = 35.56×35.56(cm)
16×16(in) = 40.64×40.64(cm)
16×20(in) = 40.64×50.8(cm)
18×18(in) = 45.72×45.72(cm)
18×24(in) = 45.72×60.96(cm)
24×36(in) = 60.96×91.44(cm) 

By purchasing this license you are authorized to use one of my artwork for personal tattoo use only. You cannot share this license. Additional artwork and or uses require additional licenses.
Once paid for, you will receive by email:
01  JPG High Resolution Digital Download of the Artwork.
01 PDF and email Order Invoice as Personal Use Tattoo License & Proof of Purchase.

This license does not allow the artwork to be modified, changed, adjusted for any other purpose than a personal tattoo. This license does not allow tattoo shops or other artists to resale any of my designs in any way. Your tattoo artists will need to size this piece to your exact measurements for the tattoo.

Once the tattoo is completed, please write a review and feel free to send me any photos and tag me on Instagram. I will credit the tattoo artist. Your tattoo artist may use these photos as well but must credit me as the original creator of the artwork.

If you have questions or concerns, please contact me directly by support ticket 

Due to products being made to order, I don’t accept returns or size/color exchanges.

If your order is returned due to carrier error or an invalid address, I will offer to reship the order. If your products arrive damaged or defective, you can request a replacement. Photographic proof may be required.

Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.